Isabella Bubola

What I’ve learned as a user researcher in BEIS

Isabella Bubola, 29 September 2022 - Service design, Services and products, User research, User-centred design

If you're new to user research in government, find out what helped our user researchers get started.

Discovering pre-discovery

Isabella Bubola and Adam Smith, 31 May 2022 - Case study, Insight, Services and products, User-centred design

The user-centred design team explains how we approached a pre-discovery project.